Frequently Asked Questions
What Does the Membership Fee Cover?
The membership fee encompasses exceptional primary eye care, including unlimited office visits, annual wellness exams, basic office procedures, in-office testing, treatment for chronic and acute ocular diseases, and 24/7/365 access to your doctor team via telemedicine. Minimal wait times in the office ensure you receive timely care.
Is there a sign up fee to join?
No, there is no sign-up fee. Simply enroll in the membership and opt for easy monthly or annual payments to start accessing exceptional care. If you discontinue payment and later decide to rejoin, there will be a $250 reactivation fee.
Does Preferred Vision see patients of all ages?
Yes, our Doctors of Optometry are equipped to provide primary care to patients of all ages. Dr. Becky Humphreys specializes in pediatric care, while Dr. Jen Peterson and Dr. Troy Humphreys manage a wide range of ocular conditions throughout life.
What if I decide to cancel my membership?
We aim for an open, honest, and respectful relationship with you. In the event of an unresolved complaint, either party can terminate the membership with 30 days’ notice. A $250 reinstatement fee applies if you cancel and later wish to rejoin, with a 15-day grace period for updating payment information.
What is Direct Primary Eye Care?
Direct Primary Eye Care involves receiving comprehensive primary eye health and vision care directly from your Doctor of Optometry team. Monthly or annual fees are paid directly to Preferred Vision, eliminating the administrative burdens associated with accepting insurance payments. This model prioritizes patient choice, privacy, and personalized care.
What are your prices?
For a limited time only, our founding members will be $29 per month with a 3.5% processing fee.
What if I am a Business Owner and want to provide Preferred Vision Concierge services to my team?
We welcome business vision plans and offer tiered structures based on the number of employees. Additionally, we provide annual visual ergonomics assessments for the workplace to enhance visual care and efficiency.
What if I have an HMO for Vision insurance?
Preferred Vision membership offers more comprehensive coverage than most HMO Vision plans, including medical eye care needs, acute eye care, telehealth options, and comprehensive eye care.
Are Preferred Vision’s monthly fees eligible for HSA or FSA reimbursement?
Direct Primary Eye Care fees may be reimbursable through Health Savings Accounts (HSAs) and may qualify under the Affordable Care Act. Consult with your insurance or tax specialist for details.
How can I save on insurance costs by being a patient of Preferred Vision?
Preferred Vision membership covers all office visits, in-office tests, and many procedures without copays or hidden charges. This, combined with savings on optical and contact lens goods, often makes it more cost-effective than traditional vision insurance.
Do I still need Vision insurance?
Many vision insurance plans have copays and annual routine care benefits. Preferred Vision membership offers extensive coverage, including unlimited visits, and can often provide savings that exceed copay amounts.
If I have Medicare, can I join as a patient?
Yes, you can join as a patient. Medicare is the only plan associated with Preferred Vision. A $200 fee with an Advanced Beneficiary Notice (ABN) covers services not included in the Medicare program. There will be a 3.5% processing fee.
When do I pay my fees for optical goods and products?
Charges for optical goods and products are added and applied to your preferred payment method at the time of service. Members enjoy substantial savings on optical products, contact lens services, and elective eye care procedures.
May I contact my Preferred Vision doctor after hours? How?
Absolutely! After normal office hours, members can reach out via the provided Preferred Vision number for after-hours services. We are here to assist you!
Are my medical records ever shared with insurance carriers or government agencies?
No, your patient privacy is a fundamental benefit of this medical model. We will not provide third parties with a copy of your records unless specifically requested or if subject to subpoena or search warrant.
What if I need eye care while I’m away from home?
In the era of telemedicine, many conditions can be diagnosed and treated through phone or webcam consultations. If necessary, we can locate the nearest pharmacy and order suitable medications. At Preferred Vision, you get telemedicine with your doctor at no additional cost, ensuring continuity of care even when away.
What's Encompassed in a Comprehensive Vision and Eye Health Assessment
A thorough evaluation of your eye health and vision typically encompasses the following components, although variations may arise based on age, patient cooperation, and individual necessity:
- Visual Acuity Testing: To gauge the clarity of your vision, such as achieving a measurement of 20/20, and to determine the appropriate optical solutions.
- Color Blindness Test: Detects hereditary color vision deficiencies.
- Cover Test: Evaluates how your eyes coordinate and identifies conditions like strabismus or amblyopia (commonly known as “lazy eye”).
- Ocular Motility Testing (Eye Movements): Assesses eye movement coordination, which can impact eye strain, reading ability, sports vision, and other visual skills. This evaluation covers three cranial nerves.
- Stereopsis Test (Depth Perception): Measures how effectively your eyes work together to perceive depth.
- Automated Refraction, Keratometry, and Topography: Provides baseline data on optics, eye curvature, and personalized eye mapping.
- Refraction: Determines your precise eyeglass prescription, and assesses hyperopia (farsightedness), myopia (nearsightedness), astigmatism, and presbyopia. We tailor this endpoint based on automated data and patient response.
- Slit Lamp Exam: High-magnification examination of eye structures to detect various eye conditions and diseases, including cataracts, macular degeneration, corneal ulcers, diabetic retinopathy, glaucoma, and early signs of systemic diseases.
- IOP (Intraocular Pressure) Test: Measures eye pressure, utilizing advanced iCare technology that avoids the need for drops or air. When necessary, we employ specialized IOP testing for precise measurements.
- Pupil Dilation: Enhances visibility of internal eye structures. We recommend bringing sunglasses for post-exam comfort.
- Virtual Field Testing: Utilizes state-of-the-art Virtual Reality technology to identify possible peripheral vision “blind spots” (scotomas) associated with ocular or systemic diseases.
- iWellness Examination: Included in our comprehensive care, this ultrasound-like assessment examines the optic nerve and macula, establishing ocular health baselines for lifelong patient care.
- Specialized Eye Tests: Tailored to individual needs, additional specialized testing may be performed to ensure personalized care and outcomes.
